Are you on the lookout for a brand-new business phone system? Well, you’ve come to the right place. Finding a phone system that will fit your business’s communication needs isn’t easy. It can require hours of research and can often involve a lot of asking around to find the right providers.
So today, we are here to help simplify your search with a few key factors you need to consider when choosing your phone system! Remember that when you commit to a new system, you also commit to a new provider, so you must be careful in your selection. So, without further ado, let’s break down the steps to help you choose the best business phone system to fit your business needs.
Step 1: Asses Your Business Needs
No two businesses are the same. Regarding communication needs, all companies have different preferences and operational necessities. Some businesses rely more on calls, while others need messaging apps to stay in touch. Phone systems can offer these features and more. Some providers only offer calls, while others have more features available with their hosted phone services.
Before delving into the myriad of business phone system options, take some time to write down what your business needs to make your communications more efficient. Consider factors such as the size of your organization, the number of employees, remote work requirements, and anticipated call volume. Understanding your needs will guide you toward selecting a phone system that aligns with your objectives and growth plans.
Step 2: The Big Decision- VoIP or Traditional Landline
With today’s technology, you need to ask yourself whether you want to keep it old-fashioned with a traditional landline or if it’s time to modernize your business. A hosted phone system works with VoIP (voice over internet protocol) technology. As the name suggests, this technology places and lets you receive your calls using an internet connection. This makes them very different from traditional phone landlines. Some key differences include the following:
- Infrastructure: One key difference between traditional landlines and hosted phone systems is the infrastructure they rely on. Conventional landline systems use physical copper wiring and infrastructure provided by telecommunications companies. In contrast, hosted phone systems, also known as VoIP systems, utilize internet connectivity to transmit voice data.
- Cost: Traditional landline systems often come with higher upfront costs due to the need for physical infrastructure and equipment installation. Additionally, long-distance and international calls can be more expensive with traditional landlines. Hosted phone systems, on the other hand, generally have lower upfront costs since they leverage existing internet infrastructure. They also offer more cost-effective long-distance and international calling rates.
- Scalability and Flexibility: Traditional landline systems can be more limited regarding scalability. Expanding the system or adding new lines often requires physical installation and adjustments from the telecommunications provider. Hosted phone systems, however, make adding new lines or extensions easier and can be done virtually. This makes hosted phone systems more adaptable to the changing needs of businesses, especially those experiencing growth or remote work requirements.
- Features and Functionality: Hosted phone systems generally offer a more comprehensive range of advanced features and functionalities like call routing, auto-attendant, voicemail-to-email, call forwarding, and virtual receptionist capabilities. While reliable, traditional landline systems may have more limited features and require additional equipment or services to access similar functionalities.
Step 3: Consider Reliability and Support
Reliability is extremely important when it comes to business phone systems. Downtime or call disruptions can have a detrimental impact on your operations and customer satisfaction. Ensure that the phone system you choose offers a high level of reliability backed by robust infrastructure and redundancy measures.
Remember when we said your new phone system also comes with a new provider? Your phone provider becomes a partner when you choose their phone system. You will need their help throughout the installation process and as long as you keep their services. For this reason, consider the availability and quality of customer support provided by the phone system provider, as responsive support can help address any issues swiftly and minimize downtime.
Final Step: Choose the Best of the Best, Introducing Invision Technologies
Take your business communication to the next level with Invision Technologies and explore our wide range of business phone system options – contact us today for a personalized consultation and let our experts guide you towards a solution that seamlessly integrates with your organization, enhances connectivity, and helps you maintain a professional image. Don’t miss out on the opportunity to elevate your communication capabilities – reach out to Invision Technologies now and discover the perfect business phone system for your needs.
